Privacy Policy

1. Overview

Nection Media Private Limited (“Nection Media”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a lawful, transparent, and secure manner.

This Privacy Policy explains how we collect, use, process, store, and share your personal data when you use our website and services.

Nection Media operates as a loan marketplace and Direct Selling Agent (DSA), facilitating connections between borrowers and RBI-regulated banks and NBFCs. We are not a lender and do not make credit decisions.

2. Legal Compliance

We process personal data in accordance with applicable Indian laws, including:

  • The Digital Personal Data Protection Act, 2023

  • The Information Technology Act, 2000

  • Applicable RBI guidelines on digital lending and outsourcing (where relevant)

3. Information We Collect

A. Personal Data

  • Full name

  • Mobile number

  • Email address

  • City/location

  • Employment details

  • Income details

B. Sensitive Personal Data (as required by partner lenders)

  • PAN

  • Aadhaar (where legally permitted and with consent)

  • Bank statements

  • KYC documents

Such information may be collected directly by us or through authorized lending partners.

C. Technical & Usage Data

  • IP address

  • Device type and browser information

  • Cookies and tracking data

  • Website usage statistics

4. Purpose of Data Collection

We process your data for the following purposes:

  • Matching you with suitable banks/NBFCs

  • Facilitating loan application processing

  • Verification and KYC coordination

  • Fraud prevention and risk management

  • Customer support

  • Compliance with regulatory obligations

We do not sell your personal data.

5. Data Sharing

Your information may be shared with:

  • RBI-regulated banks and NBFCs

  • Lending and financial partners

  • KYC and verification service providers

  • Technology and cloud service vendors

  • Legal, regulatory, or government authorities (where required by law)

All third parties are contractually bound by confidentiality and data protection obligations.

6. Consent

By submitting your information on our platform, you provide explicit consent for:

  • Collection and processing of your personal data

  • Sharing of relevant data with partner lenders

  • Communication regarding loan products and services

You may withdraw your consent at any time by contacting us, subject to legal or regulatory retention requirements.

Withdrawal of consent may affect our ability to provide services.

7. Data Retention

We retain personal data only for as long as necessary for:

  • Business and operational purposes

  • Regulatory compliance

  • Legal claims or dispute resolution

Once no longer required, data is securely deleted, anonymized, or archived in accordance with applicable law.

8. Security Practices

We implement reasonable technical and organizational safeguards, including:

  • Encryption of sensitive data

  • Secure hosting infrastructure

  • Role-based access controls

  • Monitoring and security audits

However, no digital platform can guarantee absolute security.

9. Your Rights Under Applicable Law

Subject to applicable law, you may request to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Withdraw consent

  • Request deletion (where legally permissible)

  • Seek grievance redressal

To exercise your rights, please contact:

📧 Email:  hello@nectionmedia.com
📞 Phone: 8586877211

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

You may disable cookies through your browser settings; however, some features may not function properly.

11. Children’s Privacy

Our services are intended only for individuals aged 18 years or older. We do not knowingly collect personal data from minors.

12. Grievance Officer

In accordance with applicable laws, the contact details of our Grievance Officer are:

Grievance Officer: 
Nection Media Private Limited

Second Floor, E-6/125
Sangam Vihar Road, Near Tyagi Store
South Delhi, New Delhi – 110062
India

📧 Email: hello@nectionmedia.com
📞 Phone: 8586877211

We aim to acknowledge grievances within 48 hours and resolve them within 30 days, subject to complexity.

13. DSA & Regulatory Disclosure

Nection Media acts solely as a loan facilitator/Direct Selling Agent (DSA). We do not:

  • Provide loans

  • Approve or reject loan applications

  • Determine interest rates or loan terms

All credit decisions are made exclusively by the respective lender.

14. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our platform after updates constitutes acceptance of the revised policy.

The latest version will always be available on our website.